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The narrative approach is an essential aspect of humanization of care. The so-called “narrative medicine” aims to empower patients to take ownership of their health and care needs (patient empowerment). The course described in this article involved some health professionals in the onco-hematology field, with the aim of developing the skills to rethink their role and motivation in a new system of interdependence with patients. The healthcare training based on the narrative approach, delivered through an e-learning platform, developed a highly interactive environment between teachers and professionals, who had different roles and professional status. The use of evaluation tools made it possible to measure the high effectiveness of the course and to propose new developments.
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