An experience of quality assessment in education
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Published
Jan 1, 1999
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Abstract
Discussion of the concept of quality 'in the school system, with reference to a path of introduction of quality systems' in school education in Liguria.
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Articles - Special Issue
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References
Annali della Pubblica Istruzione (1995), n. 1/2, 41, Le Monnier, Firenze.
American National Standard: Guidelines for the application of ANSI/ASQC Q91 to education and training.
Crozier M., Normann R. (1982), L’innovazione nei servizi, EL, Roma.
Direttiva M.P.I. n. 307 del 21/5/97 Istituzione del Servizio nazionale per la qualità dell’istruzione.
European Pilot Project, Quality evaluation in School education disponibile alla pagina Internet http://europa.eu.int/en/comm/ dg22/poledu/indb-en.html
Haysom J. (1985), Inquiring into the teaching process: towards self-evaluation and professional development, OISE Press, Toronto.
I quaderni del CEDE (1993), I risultati delle indagini IEA in Italia.
Ishikawa K. (1988), Guida al controllo di qualità, Franco Angeli, Milano.
National Accreditation of Certification Bodies Guidelines on the application of the ISO 9000 series to further education and training.
Normann R. (1985), La gestione strategica dei servizi, ETAS, Milano.
OECD-OCSE (1994), Gli indicatori internazionali dell’istruzione, Armando Editore, Roma.
Vairetti U. (1995), Fare qualità a scuola, Le Monnier, Firenze.
American National Standard: Guidelines for the application of ANSI/ASQC Q91 to education and training.
Crozier M., Normann R. (1982), L’innovazione nei servizi, EL, Roma.
Direttiva M.P.I. n. 307 del 21/5/97 Istituzione del Servizio nazionale per la qualità dell’istruzione.
European Pilot Project, Quality evaluation in School education disponibile alla pagina Internet http://europa.eu.int/en/comm/ dg22/poledu/indb-en.html
Haysom J. (1985), Inquiring into the teaching process: towards self-evaluation and professional development, OISE Press, Toronto.
I quaderni del CEDE (1993), I risultati delle indagini IEA in Italia.
Ishikawa K. (1988), Guida al controllo di qualità, Franco Angeli, Milano.
National Accreditation of Certification Bodies Guidelines on the application of the ISO 9000 series to further education and training.
Normann R. (1985), La gestione strategica dei servizi, ETAS, Milano.
OECD-OCSE (1994), Gli indicatori internazionali dell’istruzione, Armando Editore, Roma.
Vairetti U. (1995), Fare qualità a scuola, Le Monnier, Firenze.